I never say I’m booked for your makeup myself, then send someone else on the day. Unlike some business horror stories you might have heard, if you book one of my Lillybeth team for your makeup, you know who you’re going to get on the day! It’s important to me you know what to expect from your makeup on your wedding day, and you know who will be serving you. Why do I mention this? Because this is how a local photographer used to do business. 🙁 And I didn’t like it. A couple of years ago in Tauranga there were many surprised and upset brides who had a different photographer turn up on their wedding day with no warning, who they’d never met and possibly not seen the work of. These couples were adamant they’d booked the owner himself as it was confirmed in their contract and through face-to-face communications. They’d tell me this after I’d warned them it might be one of his team who shows on the day, but more often than not, my fears for them were realised when a different (though smiling) face showed up at the door and the brides nerves would increase because […]